Exclusive: “Concern” Grips as Infinox Suspends Prime Services for Multiple Brokers

The institutional division of Infinox has suspended the new trading activities of at least eight contracts for differences (CFDs) brokers, citing suspicious and potential breaches of market conduct standards, FinanceMagnates.com learned. The liquidity provider even halted the withdrawals of the brokers.

Join IG, CMC, and Robinhood in London’s leading trading industry event!

Infinox’s Letter to Brokers

A letter sent to one of the brokers and reviewed by FinanceMagnates.com mentions that Infinox is “fully investigating” certain trades of the brokers after they were flagged by external auditors.

“As per Clause 5 of your Client Agreement, and in line with our regulatory and compliance obligations, we must therefore temporarily suspend your ability to open new trades while this investigation is ongoing,” the letter stated.

Infinox, however, highlighted in the letter that the brokers’ existing open positions remain unaffected.

Brokers Are “Concerned and Anxious”

Infinox, which also operates in retail, offers liquidity and technology to other CFD brokers. A sudden suspension of these services would severely impact the affected brokers’ day-to-day operations.

If any broker has only one liquidity provider, such a decision could also bring their operations to a standstill.

The recipients of the letter have raised concerns after Infinox suspended their activities and are now anxious about their operations. Several brokers also claim that the move has affected their operations "severely".

Infinox offers its prime services under the IXO Prime brand, which is regulated by the authorities in Mauritius and Anguilla, according to the company’s website. The letter received by one of the impacted brokers was sent from the Anguilla-registered unit.

Earlier this year, Infinox revealed that its revenue for the period between January and April 2025 increased by 233 per cent year on year but did not disclose an absolute figure.

Infinox Global also appointed Lee Holmes as its Chief Executive earlier this year.

FinanceMagnates.com reached out to Infinox regarding its decision to suspend the activities of multiple brokers but did not receive a response as of press time.

Read more stories about Infinox:

[#highlighted-links#]