Infinox Review 2023 - Verified Customer Reviews

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Infinox Review

Updated August 04, 2022
3.3
Score breakdown
Pricing: 3.9
Regulation: 5
Popularity: 4.3
User Rating: 0 (0)

Infinox overall score rank: 17 out of 66

Infinox forex broker review

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investor accounts lose money when trading CFDs. You should always consider whether or not you can afford the high risk of completely losing your funds.

KEY TAKEAWAYS

  • Excellent social trading platform (IX Social)
  • Multi-regulated broker (UK, South Africa, Mauritius and Bahamas)
  • Maximum leverage up to 1000:1 (subject to jurisdiction)
  • Accounts in 4 base currencies, low minimum deposit from $1

Regulations and Money Protection

5.0  


Entity Name Licence & Regulation Client Money Protection Deposit Compensation Scheme Negative Balance Protection
Infinox Capital Ltd UK FCA Licence ✔️ ✔️ - £85,000 ✔️
Infinox Capital Ltd SA South Africa FSCA Licence
IX Capital Group Ltd Bahamas SCB Licence
Infinox Limited Mauritius FSC Licence

Entity/Regulation

  • UK regulation: Infinox Capital Ltd is a company registered in England and Wales, with the number 06854853. Infinox Capital Ltd registered office is at Birchin Court, 20 Birchin Lane, London, EC3V 9DU, UK, and this entity is authorised and regulated by the UK’s Financial Conduct Authority (FCA) with reference number 501057.

  • South Africa regulation: Infinox Capital Ltd SA is licensed and regulated in South Africa by the Financial Sector Conduct Authority (FSCA) as a Financial Service Provider (FSP), with licence number 50506. Please note that Infinox Capital Ltd SA acts as an intermediary for Infinox Capital, which is authorised and regulated by the Securities Commission of the Bahamas.

  • Bahamas regulation: IX Capital Group Ltd is a company incorporated in The Commonwealth of The Bahamas with company number 199365(B). IX Capital Group Ltd is authorised and regulated by the Securities Commission of The Bahamas (SCB), under registration number SIA F-188. IX Capital Group Ltd, with a registered office at 201 Church St, Sandyport, West Bay Street, P.O Box N-3406, Nassau, Bahamas is authorized by SCB to deal, arrange and manage securities.

  • Mauritius regulation: Infinox Limited, with a registered address at Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius is a financial services firm authorised and regulated by the Mauritius Financial Services Commission (FSC), with licence number GB20025832.

Client Money Protection

  • Infinox complies with the highest safety standards for clients' funds. For this reason, Infinox clients' funds are kept in top-tier international banks, fully segregated from the company's funds.

  • Infinox also complies with the client money handling rules and employs strict policies and procedures regarding the maintenance and operation of these accounts. Infinox holds clients' money separately from the company funds and does not use these funds for any operational expenses or purposes.

Deposit Compensation Scheme

Infinox Capital Ltd is a member of the Financial Services Compensation Scheme (FSCS), an independent compensation fund of last resort for customers of authorised UK financial services firms. If Infinox Capital Ltd is unable to pay claims against it, or in the unlikely event that has been declared to be in default, clients might be entitled to compensation, up to the value of £85,000 per claim.

Professional Indemnity Insurance

Infinox customers are also protected by a Professional Indemnity Insurance policy, maintained with the Lloyd's of London, and with variable limits subject to the contracting entity. Customers of Infinox Bahamas and Infinox South Africa are protected for the sum of $500,000. Clients of Infinox Mauritius are protected by a similar insurance, for the sum of $1,000,000. And finally, clients of Infinox UK are protected for the sum of £500,000 (in addition to the regulatory deposit insurance of £85,000 provided by the UK’s FSCS).

Negative Balance Protection

For accounts opened via any of the Infinox Group entities, there is a Negative Balance Protection in place, for the sake of no negative balance. Infinox performs a NULL operation on all accounts that have a negative balance, correcting it to zero, thus, protecting clients from any losses bigger than their original investments.

If a retail trader gets a negative balance on a live account, Infinox suggests waiting some time for it to be automatically corrected, before making a new deposit.

Accounts, Instruments and Platforms

Accounts Instruments Platforms Social trading Maximum Leverage*
✔️IX STP
✔️IX ECN
✔️IX Social
✔️PAMM
✔️Islamic Accounts
✔️Forex
✔️Indices
✔️Stocks
✔️Futures
❌Bonds
✔️Commodities
✔️Cryptos
✔️MT 4
✔️MT 5
❌cTrader
✔️ IX Social UK 30:1
S. Africa 400:1
Bahamas 200:1
Mauritius 1000:1
* Please note: leverage limits are subject to account balance. Professional traders can apply for higher leverage limits (i.e. UK professional traders up to 200:1)

Account types and currencies

  • Infinox has two types of trading accounts available; STP and ECN with variable spreads and offered with both MT4 and MT5 trading platforms. Infinox also offers swap-free accounts for traders of Islamic belief.

  • Infinox provides social trading, including copy trading, through the IX Social trading platform.

  • Infinox also provides PAMM account alternatives for money managers. Please contact the broker for more info.

  • Infinox maximum leverage is subject to the account equity and contracting entity: FCA - 30:1 (professional 200:1), FSCA - 400:1, SCB - 200:1 (professional 500:1), FSC - up to $5,000 account equity max leverage is 1000:1, then decreases to 500:1.

  • Currently, Infinox trading accounts are available in 4 base currencies: AUD, EUR, GBP and USD.

Financial instruments

Trading with Infinox can be done via MetaTrader 4 and Metatrader 5. Both platforms are available for web trading, PC, MAC and mobile devices running on Android and iOS systems. Infinox offers a great selection of instruments available for trading, including forex, indices, stocks, commodities and cryptocurrencies.

  • FX market - 34+ currency pairs (including Minor and Exotic crosses).

  • Indices - 16 CFDs of global stock indices including US30, HKG33, AUS200 and GER40.

  • Stocks - 300+ stocks CFDs of top companies and banks, listed on several exchanges (including LSE, NYSE, XETRA and NASDAQ) such as AAPL, GOOG, FB, NFLX, AMZN, and TSLA.

  • Commodities - 14 CFDs available for trading; 2 metals (Copper and Palladium), 5 energies, including UK Oil and US Oil and 7 soft commodities, including Soybean, Cotton, Sugar and Wheat.

  • Futures - 7 CFDs of stock indices and commodities futures contracts available for trading, including DJ30ft, NAS100ft, SP500ft, GOLDft and SILVERft.

  • Cryptocurrencies - 43 CFDs, including BTC/USD, LTC/USD, DOGE/USD, ADA/USD and XRP/USD. Please note, that crypto derivatives are not available with the UK entity, as per UK's FCA regulations.

Pricing

3.9  


Pricing/
Account
IX STP IX ECN
Spread EUR/USD from 0.9 pip from 0.2 pip
Commissions (1 lot) $7.5
Minimum Deposit $1

Spreads

Infinox offers 2 different trading account types, with different execution models and packed with the MT4 and MT5. Infinox spread for the most traded pair, the EUR/USD, on the IX STP account starts at 0.9 pip, without commissions being charged. We consider this spread, for the IX STP account, to be average when compared with other top brokers.

With Infinox's IX ECN account, the EUR/USD minimum spread is a much lower 0.2 pip. To benefit from the lower spreads of the IX ECN account there's a cost to pay: a trading commission. For the EUR/USD, the standard lot commission for 1 lot (100,000 units) is only 3 USD commission (1.5 USD per side/per lot). But this low commission is only available to clients registering a live account with the SCB-regulated entity.

For clients registering an account with the other 3 entities (FCA, FSC and FSCA) the IX ECN commissions are 7.5 USD per round lot.

Rollover Rates

Infinox swap rates, as of 03-08-2022, for 1 lot EUR/USD (100,000 units) are -9.13 points for holding overnight a long 1 lot contract and a generous +5.02 points for holding overnight a short 1 lot contract. We consider Infinox swap rates to be average, compared with the rollover rates offered by other top forex brokers.

Deposits/Withdrawals and Other Fees

  • Deposit fees - Trading accounts can be opened in 4 different currencies and maintained via 10 different funding methods (subject to jurisdiction), including cards, bank wires and e-payments such as Perfect Money, Skrill and Neteller. Bitcoin funding is also available. Deposits reflect on the trading account almost instantly and Infinox does not charge any fees for deposits.

  • Withdrawals fees - Same policy applies for withdrawals (withdrawal processing varies from instant to 1 business day). Clients can withdraw their funds at any time and all client funds are sent back to the source, i.e. the same account where they made the initial deposit from. Withdrawals, although processed on the same day, are subject to clearance from the payment processor or bank clearing times.

  • Inactivity fee - Infinox does not charge an inactivity fee.

Popularity

4.3  


Forex
Education
Deposit
Options
Deposit/Withdrawals Fees Non-expiring demo account Customer
Support
Market analysis
Blog
Cards
Bank Wire
E-payments
❌- n/a Multi-language
24/5 Support
Live Chat
Phone call
Email

The popularity of this UK-based broker is on the rise. Trading can be done with a good range of platforms (MT4 and MT5) to suit all kinds of traders. But the key feature of Infinox's popularity is its pricing, particularly the IX ECN account, with low spreads and a trading commission of $7.5 per lot traded.

Offering cutting-edge trading technology, Infinox has super-fast trading servers, maximizing order execution speeds on all its trading platforms. Infinox also provides traders with good leverage ratios of up to 1000:1 (subject to the contracting entity), enabling traders to take advantage of movements in the market whilst only using small amounts of capital.

  • Trading accounts - The Infinox IX ECN account is a popular choice with traders looking for reduced trading costs and is considered the best value based on its competitive spreads and below-average trading commissions. Extra points for Infinox's policy of no fees on deposits.

  • Forex education - Infinox loses a couple of popularity points for their limited range of trading education materials. Infinox clients can find only a few market analysis articles and a financial blog.

Funding Methods Bank Wire, Cards, Neteller, Perfect Money, Skrill
Support Languages Arabic, English, Portuguese, Spanish

  • Minimum deposit - Opening a trading account with Infinox is fairly easy and it can all be done on the broker's website, and traders will be ready to trade the markets in 3 easy steps. The minimum deposit requirement with Infinox for the IX STP and IX ECN accounts is 1 USD.

  • Customer support - Infinox's multi-language customer support service is available 24 hours, 5 days a week, in 4 languages. The broker can be contacted via direct phone call (subject to jurisdiction), live chat, WhatsApp and email.

Broker Profile

The Infinox brand is a multi-award-winning brand, globally recognised as a leading FX & CFD broker. Regulated since 2009, Infinox has a presence in over 15 countries, providing competitive trading conditions and premium client service worldwide.

Infinox's management team has a combined 100+ years of industry experience, focusing on putting clients first. This UK-headquartered broker offers its customers a good choice of trading platforms, competitive trading costs, low latency connectivity and superior liquidity. As a multi-regulated company, Infinox is required to meet strict financial standards, including capital adequacy and audit requirements.

Infinox provides easy access to a wide range of markets, including stocks, FX, commodities, indices and cryptos (subject to jurisdiction). Trading with Infinox can be done through the MetaTrader4, the next-gen MetaTrader 5, and the IX Social trading platform, specially developed for investors looking to copy the trades of more experienced traders.

Overall, on our Infinox review, the broker is currently scoring 3.3 out of 5. Infinox is a great choice for traders looking for safety of funds and traders looking for a highly regulated broker. Also positively, traders registering an account with the Bahamas SCB regulated entity can benefit from good leverage ratios (up to 200:1), but above all benefit from competitive pricing (low spreads, low trading commissions). On the downside, the not-so-competitive pricing of the other 3 entities and the very limited trading education materials, are all ingredients that slightly penalize Infinox's popularity.

Data supplied in partnership with CashBackForex - Forex Rebates places Infinox on the top 15 brokers for popularity with traders opening an account in 2022.


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